How do you measure ROI from prompt engineering initiatives?

Pick a few metrics that matter: reduced handle time, increased first-pass accuracy, fewer escalations, and improved satisfaction. Compare against a baseline and include hidden costs like retries and human cleanup. For content or coding use cases, track throughput and defect rates. Don’t over-attribute: some gains come from process changes. Solid ROI comes from combining good prompts, clear policies, and measurement—not from ‘magic words.’